



Frequently Asked Questions
How long does shipping take?
How long does shipping take?
We aim to process and ship your order within 1-3 business days. Once your order is shipped, you will receive a tracking number to monitor its journey. Delivery times vary based on your location, but most customers receive their products within 5-10 business days. We appreciate your patience, and we promise it will be worth the wait!
Is the silicone ice roller safe for all skin types?
Is the silicone ice roller safe for all skin types?
Absolutely! Our Reusable Silicone Ice Facial Roller is designed to be gentle and effective for all skin types, including sensitive skin. The food-grade silicone material ensures that it is hypoallergenic and safe for daily use. We recommend patch-testing if you have particularly sensitive skin, but most users enjoy its soothing benefits without any issues.
What is your return policy?
What is your return policy?
Your satisfaction is our top priority! If for any reason you are not completely satisfied with your purchase, you can return it within 30 days for a full refund. The product must be unused and in its original packaging. Simply contact our customer service team for assistance with the return process. We’re here to help you every step of the way!
How do I clean and maintain the ice roller?
How do I clean and maintain the ice roller?
Cleaning your silicone ice roller is simple! After each use, rinse it with warm water and mild soap to remove any residue. Make sure to dry it thoroughly before storing it. For a deeper clean, you can soak it in a mixture of water and vinegar. Regular maintenance will ensure the longevity of your roller and keep it hygienic for every use.
Can I customize the ice roller for my skin needs?
Can I customize the ice roller for my skin needs?
Yes, you can easily customize your experience with the Reusable Silicone Ice Facial Roller! You can fill it with different herbal teas or infused waters that cater to your skin's specific needs, such as green tea for anti-aging benefits or chamomile for calming effects. This versatility allows you to tailor your skincare routine to get the most out of each treatment.
Why should I trust FROSTE products?
Why should I trust FROSTE products?
At FROSTE, we are committed to quality and customer satisfaction. Our Reusable Silicone Ice Facial Roller is crafted from high-quality, food-grade materials, ensuring safety and durability. We take pride in our rigorous quality control processes and are dedicated to providing you with products that enhance your beauty routine. Join our community of happy customers who trust us for their skincare needs!

